When placing the order allow 3-4 weeks of production time as every garment is hand made. Once the garment is ready you will receive confirmation email with the orders' tracking number.
If at any reason you should wish to cancel your order, please send us and email within 24 hours of the original purchase.
To ensure that your order is with you in the quickest time possible, we send all orders via Royal Mail and myHermes next day delivery service, once your order has been made. All orders are handmade by our accomplished design team within 3-4 weeks, excluding weekends and bank holidays, and then express delivered as standard. We currently advise 4-6 working days for UK delivery. Orders are delivered Monday- Friday excluding bank holidays.
Our delivery service is free for orders within the UK.
PLEASE NOTE: We cannot guarantee delivery dates due to each garment being hand made to order although we do endeavour to have your order with you as soon as possible.
We offer worldwide international delivery to countries outside of the UK.
We generally advise 8-14 days for delivery from the time you place your order although this will vary depending on your location.
Please feel free to contact us before placing the order to calculate your exact shipping fees.
Gospavic guarantees the delivery time except in situations, events or circumstances, which are beyond our control (the customer is not available, production delays, public holidays, adverse weather conditions, mistakes in the delivery information, legal procedures). If the estimated date of delivery is on a weekend, the delivery will most likely arrive on the following Monday.
Be aware that some countries charge fees or extra shipping costs to receive an item from overseas. The customer is responsible for any overseas (out of UK and EU zone) taxes, duties, levies or charges for the use of the Transaction Services in addition to our delivery fees.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We advice you to consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Gospavic are not responsible for any lost items.